Privacy Policy

Last Updated January 30, 2024


Sleepacta Srl ("we" or "us" or "our") respects the privacy of its users ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard user information when you visit a service hosted on the domain, including any other form of media, multimedia channel, mobile website related or connected to (collectively, the "Platform").

Please read this Privacy Policy carefully.

If you do not agree with the terms of this Privacy Policy, please do not access the service.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy.

Any changes or modifications will be effective immediately upon posting the updated Privacy Policy, and the user waives the right to receive specific notice of each such change or modification.

The user is encouraged to review this Privacy Policy periodically to stay informed of updates.

It will be considered that the user has been informed, is subject to, and has accepted the changes made to the updated Privacy Policy through continued use of the Platform after the publication date of the updated Privacy Policy.

Collection of Your Information

We may collect information about you in various ways. The information we may collect includes:

Sleep-wake cycle and sleep apnea analysis data

Sleepacta provides an analysis of the sleep-wake cycle based on an artificial intelligence algorithm (DORMI) that uses personal, timing, and accelerometric data to provide prolonged monitoring of wakefulness and sleep conditions, providing metrics such as total sleep time and sleep regularity index.

In the case of using the sleep apnea screening algorithm (DORMI Apnea), Sleepacta also collects data related to heart rate.

Data collected for these services and/or derived from them are used to improve the services offered.

Personal data

Personal identification information such as name, email address, city of origin, and phone number, demographic information such as age, gender, height, and weight, voluntarily provided by the user when registering on the Platform or choosing to use related services and activities.

You have no obligation to provide us with any personal information, but your refusal to do so may prevent you from using certain features of the Platform.

Derived data

Information that our servers automatically collect when you access the Platform, such as your IP address, browser type, operating system, access times, and pages viewed before and after accessing the Platform.

Financial data

Financial information, such as data related to your payment method that we may collect when you purchase a service. We only store the type of payment method you use and an anonymous token that technically allows payment to be made.

Use of Your Information

Having accurate information about you enables us to provide you with a smooth, efficient, and personalized experience. In particular, we may use the information collected about you through the Platform to:

  • Perform the DORMI and DORMI Apnea algorithms
  • Calculate anonymous statistical data and analysis for internal use or with third parties.
  • Create and manage your account, where applicable.
  • Provide targeted advertising, coupons, newsletters, and other promotional information
  • Send you emails regarding your account, if applicable, or your orders.
  • Generate a personal profile about you to make future interactions with the Platform more personalized.
  • Enhance the efficiency and operation of the Platform.
  • Notify Platform updates.
  • Offer new products, services, and/or recommendations to the user.
  • Conduct other business activities as needed.
  • Prevent fraudulent transactions, monitor theft, and protect against criminal activity.
  • Solicit feedback and contact you regarding your use of the Platform.
  • Resolve disputes and address issues.
  • Respond to customer service requests.
  • Send newsletters.
  • Manage promotions.

Disclosure of Your Information

We may share the information we have collected about you in certain situations.

Your information may be disclosed as follows:

By law or to protect rights

If we believe that releasing information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as allowed or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-party service providers

To ensure the proper functioning of the Platform, we may share your information with third parties such as referring physicians, payment gateways, automatic email delivery systems, hosting providers, and our customer service.

Marketing communications

With your consent, or the opportunity to withdraw consent, we may share your information with third parties for marketing purposes, as allowed by law.

Interactions with other users

If you interact with other users of the Platform, such users may see your name and activities.

Third-party advertisers

We may use third-party advertising campaigns to display ads when you visit the Platform. These companies may use information contained in web cookies about your visits to other websites to provide advertisements for goods and services of interest to you.


We may share your information with our affiliates, in which case we will require such affiliates to comply with this Privacy Policy.

Business partners

We may share your information with our business partners to offer you certain products, services, or promotions.

Other third parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as allowed by law.

Sale or bankruptcy

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity.

If we fail or go bankrupt, your information would be a transferred asset or acquired by a third party.

The user acknowledges that such transfers may occur and that the transferee may refuse to honor the commitments we have made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we do not have the authority to manage or control third-party solicitations.

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

Tracking Technologies

Cookies and web beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Platform to personalize it and enhance your experience.

When you access the Platform, your personal information is not collected through the use of tracking technologies. Most browsers are set to accept cookies by default.

You can remove or reject cookies, but be aware that doing so may affect the availability and functionality of the Platform.

You cannot refuse web beacons. However, they can be rendered ineffective by refusing all cookies or by modifying your browser settings to notify you each time a cookie is offered, allowing you to accept or reject cookies on an individual basis.

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Platform to help personalize the Platform and improve your experience.

For more information on how we use cookies, please refer to our Cookie Policy, published on the site

By using the Platform, the user agrees to be bound by our Cookie Policy.

Internet Advertising

Additionally, we may use third-party software to publish ads on the Platform, implement email marketing campaigns, and manage other interactive marketing initiatives.

These third-party software may use cookies or similar tracking technologies to help manage and optimize your online experience with us.

For more information on opting out of interest-based advertising, visit the Network Advertising Initiative opt-out tool or the Digital Advertising Alliance opt-out tool.

Website Analytics

We may also collaborate with selected third-party providers, such as Google Analytics and others, to enable tracking technologies and remarketing services on the Platform through the use of first-party and third-party cookies, to, among other things, analyze and track user usage of the Platform, determine the popularity of certain content/services, and better understand online activity.

By accessing the Platform, the user consents to the collection and use of their information by these third-party providers.

You are encouraged to review their privacy policy and contact them directly for answers to your questions.

We do not transfer personal information to these third-party providers. However, if you do not want information to be collected and used by tracking technologies, you can visit the third-party provider or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

The user should be aware that purchasing a new computer, installing a new browser, updating an existing browser, or deleting or modifying browser cookie files may also delete some cookies, plug-ins, or opt-out settings.

Third-Party Websites

The platform may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Platform, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the security and privacy of your information.

Before visiting and providing any information to any third-party website, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and you should take any necessary steps, at your discretion, to protect the privacy of your information.

We are not responsible for the content or privacy and security practices and policies of third parties, including other websites, services, or applications that may be linked to or from the Platform.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information.

Although we have taken reasonable measures to protect the personal information you provide us, please be aware that, despite our efforts, no security measure is perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Do-Not-Track Controls

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your preference for privacy regarding the monitoring and collection of your online browsing activities.

No uniform technological standard for recognizing and implementing DNT signals has been finalized. Therefore, we do not currently respond to browser DNT signals or any other mechanism that automatically communicates the choice not to be tracked online.

If a standard for online tracking is adopted in the future to which we must adhere, we will inform you of such practice in a revised version of this Privacy Policy.

Options Regarding Your Information

Personal data

At any time, you can review or modify the information we have collected about you by contacting us using the contact information provided below.

Upon your request, we will proceed to delete the information collected about you from our active databases. However, some information may be retained in our records to prevent fraud, resolve issues, assist in investigations, enforce our Terms of Use, and/or comply with legal requirements.

Email and communications

If you no longer wish to receive correspondence, emails, or other communications from us, you can choose not to receive them by contacting us using the contact information provided below.


If you have questions or comments about this Privacy Policy, contact us at:

Sleepacta Srl
Via Umberto Forti 1
56121 - Pisa (PI)
[email protected]